Payment & Delivery
Paypal
When you register for Paypal, you deposit your bank or credit card details once and then only need your e-mail address and password for payment.
Paypal is considered to be particularly secure, as no bank details need to be entered. And it's also faster: since we receive an immediate payment confirmation, the article usually arrives faster at your place. Further information is available at: https://www.paypal.com/at/home
Prepayment
You will receive an e-mail from us about the invoice amount with our bank details and the subject to be indicated for the bank transfer to be made. After receipt of the invoice amount on our account we will deliver the order to you. Please note that ArtRock is not allowed to charge any transfer fees for transfers from non-EU countries.
Klarna - Sofortüberweisung
This takes you directly to the input of your online banking data and allows you to make the transfer within a few clicks. Immediately afterwards you will receive a transaction confirmation and the order can be processed quickly. Further information is available at: https://www.klarna.com/sofort/
Purchase by credit card
You can easily pay with your VISA / Mastercard credit card.
Purchase on account just for company orders
You will receive our invoice with your UID number. This must be settled within 7 days. The delivery is independent of the payment.
Purchase on account for companies
With order completion and entry of your UID no. you will receive a VAT free company invoice according to EU law.
Shipping and handling:
We dispatch our goods as insured package. If you buy several articles, they will be combined to one delivery.
Austria and the EU:
6,50,- Euro up to an order value of 100,- Euro
Switzerland:
60,00 Euro (incl. export customs clearance)
The costs for customs, VAT, etc. are to be borne by the customer
GIFT VOUCHERS are of course free of shipping costs!
The shipping costs shown here are only valid for the items purchased in the shop at www.artrock.at.
Purchase completion:
After the purchase you will receive an email with our bank details and the subject to be specified. Please note that ArtRock must not charge any transfer fees for transfers from non-EU countries (e.g.: CH).
delivery:
The respective delivery times can be found in the information on the article.
invoice:
You will receive an invoice with value-added tax or, if the VAT number is indicated, also company invoices.
Questions:
If you have any questions about your order or about our articles, please write us an email info@artrock.at or contact us by phone.
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